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How to complain against loan recovery agent harassment
Write to the lender, wait 30 days, then file with the RBI Ombudsman within 90 days. The 2026 scheme's deadlines and caps, from the RBI's own FAQ.
Paisa Press — Asia's loan-app beat
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What time can a loan recovery agent call you in India?
Bajaj's page says 8 am to 7 pm, Airtel's says 7 am, and the RBI directions of 6 August 2026 fix 08:00-19:00 from 1 January 2027. The three, side by side.
Assessments
Loan app cooling-off period in India: how many days?
The RBI's 2025 Directions set a one-day floor and let each lender's board fix the rest. What you pay to exit, and why 'three days' is the old rule.
News
Malaysia licences the lender and only registers the collector
Malaysia's new consumer-credit regulator splits authorisation in two: BNPL and leasing firms need a licence, while debt collection agencies only register. For borrowers, the lighter regime sits on the riskier half of the transaction.
Assessments
Checking a pindar licence in Indonesia: the list and the WhatsApp bot, assessed
OJK gives an Indonesian borrower three ways to answer one question about a lending app. Assessed on what the list and the bot can confirm, and on the gap all three share.
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Nine apps, two notices: what I4C asked Google to pull in August
A cybercrime agency, not the banking regulator, put nine lending apps on takedown notices twelve days apart — and the provision it used says more about Google's position than about any lender's.
Assessments
The DLA directory against the NBFC register, assessed as licence checks
Two lists the Reserve Bank publishes, answering two different questions about a loan app. Assessed on what each one can actually confirm, and on the gap a borrower falls into between them.