News
How to complain against loan recovery agent harassment
Write to the lender, wait 30 days, then file with the RBI Ombudsman within 90 days. The 2026 scheme's deadlines and caps, from the RBI's own FAQ.
TopicRedress
3 articles
Assessments
Loan app cooling-off period in India: how many days?
The RBI's 2025 Directions set a one-day floor and let each lender's board fix the rest. What you pay to exit, and why 'three days' is the old rule.
Assessments
The NBFC Internal Ombudsman, assessed as a redress route
A complaint stage a borrower cannot apply to, cannot see, and does not pay for. Assessed on what automatic escalation is worth, and on who appoints the person doing the reviewing.