News
Can a loan recovery agent come to your home in India?
From 1 January 2027 an agent may visit only after a day's notice, 8am-7pm, at a place you choose first. What RBI's rules say, and where top pages differ.
TopicConduct
3 articles
News
What time can a loan recovery agent call you in India?
Bajaj's page says 8 am to 7 pm, Airtel's says 7 am, and the RBI directions of 6 August 2026 fix 08:00-19:00 from 1 January 2027. The three, side by side.
Assessments
Collections conduct, assessed as a product feature
How a lender behaves when a borrower falls behind is a designed part of the product. Assessed on what the rules require, what is disclosed upfront, and what borrowers report.