Assessments
Collections conduct, assessed as a product feature
How a lender behaves when a borrower falls behind is a designed part of the product. Assessed on what the rules require, what is disclosed upfront, and what borrowers report.
TopicAssessments
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Assessments
The Key Fact Statement, assessed as a consumer tool
India's mandated one-page loan summary is the most useful document in regional digital lending. Assessed on what it standardises, and where it stops helping.